“Good you understand. The only times people notice staff is when?” She asked. “When you make big mistakes like dropping big trays of food, pouring hot tea in someone’s lap. Forgetting to do what they were instructed to do.” Hitomi answered. Brandychan stood surprised by the answers. She then realized that Hitomi was correct.” Did you understand that Brandychan?” She asked. “Yes Sensei.” She answered. “What are some of the things staff should not do with Guests or Elders of the castle?” She asked....